Outcome-Based AI Agent Pricing Sounds Fair. Here Is What Vendors Do Not Tell You Before You Sign.
Intercom charges $0.99 per resolved support conversation. Zendesk charges between $1.50 and $2.00 per automated resolution. HubSpot dropped its rate to $0.50 in April 2026. These numbers appear in nearly every article written about outcome-based AI agent pricing this year, and they explain why the model sounds appealing: you pay only when the agent actually … Read more